Many thanks for getting back to me with your proposed approach.
Do you think you will definitely be able to identify the root cause of what is going here and be able to recommend a course of action to resolve?
I know how highly your work is regarded and your significant expertise in this area, so please do not think I’m questioning this!
It is just we feel like we’ve been round the houses with this to no avail and therefore would like certainty that with proceeding with your assessment and it’s associated cost that we will indeed move forward to getting this issue fixed.
Kind regards
KD (Linlithgow)